You will join a dynamic and growing international company active in the retail sector and with offices in Brussels. You will work on more technical issues and coordinate IT projects.
Hays IT is assisting one of its clients in its search for a 2nd line Support Engineer. You will join a dynamic and growing international company active in the retail sector and with offices in Brussels. You will work on more technical issues and coordinate IT projects.
- A minimum of 3 years' experience as IT Support
- Applications, hardware, Windows technologies, ITIL
- Able to communicate in the 3 languages: French, Dutch and English
In your role of 2nd line Support Engineer you will take care of the incidents escalated by the 1st line team. As part of your responsibilities, you will manage and support the applications delivered by the Group, you will take care of the monitoring and reporting of incidents and you will document your work. On top of that, you will coordinate IT projects in line with the opening of new stores (there are many of them): installation and configuration of tools, regular contacts with external suppliers and management of the deadlines. As the company also has offices in Roissy (France), you will be expected to travel 1-2 days a week in order to work closely with other teams and colleagues.
To be successful in this role, we expect you to have a minimum of 3 years' experience in a similar role with a working knowledge of Windows, applications support, networking concepts (TCP/IP, …) and ITIL. People describe you as a real team player who focuses on the quality delivered. You can easily communicate with various actors and adapt your communication accordingly. You are constantly looking forward to expanding your technical skills and you don't fear new challenges. Last but not least, you can communicate in 3 languages: French, Dutch and English.
Next to joining a fast moving and international company, you will join a human-sized IT department with a lot of opportunities to develop your skills and ambition. You will benefit from a complete salary package: company car, fuel card, group & hospitalization insurance, meal vouchers, mobile phone, laptop, eco vouchers and 26 days off a year.
Do you recognize yourself in this job description and has your curiosity been triggered? Apply online or contact Aurélien from Hays IT at or 0474 41 85 70.